About samanaga
About samanaga
Blog Article
“We've got plenty of laptops getting used by revenue on place so getting a steady cloud asset tracker helps”. An additional process director also said that Samanage can help him to organize and timetable updates and routine maintenance even although he concentrates on process progress.
MSIM, the asset management division of Morgan Stanley (NYSE: MS), and its affiliate marketers have preparations set up to industry one another’s services and products. Each MSIM affiliate is regulated as ideal within the jurisdiction it operates.
reported Jerzak. “That really verified to us that what we have been performing before was not suitable as a department. We didn’t have just about anything like that tracked.”
claimed Rose. “We’re wanting into expanding that to HR For brand spanking new staff onboarding and terminations, along with to finance for modifying payroll and Rewards information and facts for your consumer.”
Find out how streamlining ticketing, accelerating troubleshooting, and optimizing problem resolution drives efficiencies through the geographically dispersed Group.
There’s nothing at all distinctive with regard to the Know-how Base–lookup, tags, edit, documentation are all standard characteristics–except to express that it’s backed by a trustworthy ITIL-compliant backend.
We also found out a large number of high-stage IT pros like Samanage’s asset monitoring options. “It’s very easy to deploy it through GPO,” admitted Harvey, a method analyst from a substantial business.
Our industry experts have conducted a complete Samanage critique detailing its options, person opinions, customer care, as well as other important elements. Utilizing our SmartScore system we gave Samanage a very enjoyable score of nine.
SolarWinds was founded by IT industry experts solving elaborate difficulties in The only way, and Now we have carried that spirit forward considering the fact that 1999. We get pleasure in relentlessly Hearing our consumers to develop a further understanding of read more the troubles they encounter.
“For 20 years, SolarWinds has become dedicated to rendering it look effortless by arming engineering professionals Along with the powerful equipment they should address nowadays’s IT administration troubles. We make this happen by responding to well-understood, daily difficulties determined by input and opinions from our customers and also the IT specialists that we serve,” explained Kevin Thompson, Main Government Officer, SolarWinds.
The snapshot see of your staff’s services desk and IT belongings during the Samanage dashboard has permitted the workforce to perform some brief reporting, and has delivered visibility into what the staff is working on and forecasting what their days and weeks may possibly appear to be. “It’s reassuring to find out and know that Every single ticket is remaining tackled,”
You will discover only a few vendors who're positioned to provide the complete IT market, from modest enterprises for the Fortune 500, the best way that SolarWinds and Samanage do. Mid-market and more compact enterprises are underserved within the Room, as present offerings often deal with intricate company options that involve devoted staff members and costly Experienced companies engagements.
“Agents can certainly track tickets and communications about incidents,” he explained. Junior administrators are sometimes in the forefront to get direct grievances from buyers, so we imagined this remark is stating a whole lot concerning the software package.
From the support finish, we appreciated the chance to keep track of tickets and incidents with ease. Also, Samanage dashboard is really intuitive, supplying higher-level determination makers with brief insights on vital details with no must drill down to aspects for strategic setting up.